Privacy Policy

Last updated: August 2025

Introduction

This Privacy Policy explains how Fasti collects, uses, and protects your personal information when you use our ride-hailing services in Mauritania. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect personal information including your name, phone number, email, location data, payment information, and ride history. We also collect device information and usage data to improve our services.

How We Use Your Information

We use your information to provide ride services, process payments, ensure safety, improve our platform, communicate with you, and comply with legal requirements. We do not sell your personal data to third parties.

Information Sharing

We share necessary information with drivers to facilitate rides, payment processors for transactions, and authorities when legally required. We do not share personal information for marketing purposes without your consent.

Location Data

We collect location data to match you with nearby drivers, provide navigation, calculate fares, and ensure safety. Location tracking can be disabled, but this may limit service functionality.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request data deletion subject to legal and safety requirements.

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to certain data processing activities. Contact us to exercise these rights or for any privacy concerns.

Third-Party Services

Our app may integrate with third-party services for payments, maps, and analytics. These services have their own privacy policies, which we encourage you to review.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. Parents should supervise their children's internet usage.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through the app or email.

Contact Information

For questions about this Privacy Policy or your personal data, please contact us at:

Email: elmostaphaedje@fasti.tech

Phone: +222 34 16 39 37

Location: Nouakchott, Mauritania